All sales are final, however if a product arrives damaged, we offer an exchange for that exact product. Please email us with your request.

You will receive a tracking number via email once your order has shipped. You can track your order through the courier's website.

Yes, we offer international shipping. We use Royal Mail Tracked for all international orders.

You can contact us via email at info@al-qamar.co. We will respond within 24 hours.